We sell the best products from the best manufacturers. That stated, vaping devices, their various components and accessories can be used and/or abused in many many ways. Our warranty policy is not a satisfaction guarantee.
Returns are on a case by case basis. Only items in resellable condition will be accepted - i.e. the original packaging, outer box, etc must be in 100% perfect condition. We will refund through our merchant processor to your original credit card only. Opened or used items are not eligible for our return period unless we send you the wrong product.
Most products are warrantied for 14 days beginning the day they are marked as delivered. Products are not warrantied against mis-use regardless if the damage is intentional or not.
All cartridges, liquid tanks and cartomizers, pre-filled or blank, are warrantied for 48 hours.
Automatic batteries which are damaged as a result of overfilled cartomizers or cartridges are not covered. Automatic batteries with the center pin forced down from torque is not covered.
Any shipping costs associated with returning product(s) to us is at your cost.
These terms are subject to change without notice.
All USA orders $30 and greater qualify for FREE shipping via USPS 1st Class Mail w/Delivery Confirmation. The free shipping option will be shown during the checkout process. YOU MUST SELECT "FREE SHIPPING" @ CHECKOUT. DO NOT USE "USPS 1st CLASS" OR YOU WILL BE CHARGED FOR SHIPPING AND YOU WILL NOT BE REIMBURSED FOR THE COST INCURRED.
Vaping Me ships packages Monday - Friday, excluding major holidays. We process all orders first in / first out - as it should be. Remember, Priority Mail / Express are shipping methods, not a move to the front of the order queue. All items on the web site are in-stock unless otherwise noted. Orders placed before 1:00PM CST ship same-day and dropped off at the USPS. Please allow up to 1-2 business days processing for all orders with eJuice. You can't rush freshness!
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.